Damp Problem?
Whatsapp Us a Photo - Get a Free Damp Survey Assessment from a Local Damp Surveyor
We’ll review your photos and offer initial advice. If needed, we can provide a virtual or full in-person survey for more detailed diagnosis.
⚡️ Fast Reply (10 mins)
📲 90% Virtual Fix
Still Dealing With Damp That Won’t Go Away?
We understand what you’re dealing with
— and we know how it usually unfolds:
✅ You've treated the area, yet signs of damp continue to return over time
✅ There's a persistent musty smell, and the affected rooms feel cold or uncomfortable
✅ Previous assessments haven’t provided a clear cause — or a lasting solution
✅ You're unsure how serious the issue is, and want to resolve it before it escalate
We’re Prime Building Care
We’ve Been There Too — And That’s Why We Do Things Differently
We’ve seen what damp can do — not just to walls and ceilings, but to the people living with it. The smell that doesn’t go away. The anxiety every time it rains. The hesitation to invite someone over because you’re worried they’ll notice the black spots behind the sofa.
At Prime Building Care, this isn’t just a service — it’s personal.
We started this because we saw family and friends spending hundreds — sometimes thousands — on cosmetic fixes that never got to the root of the problem. One relative painted over the same patch three times in one year, all because no one took the time to properly diagnose the issue.
We knew there had to be a better way. So we built a service that’s clear, professional, and rooted in real expertise. Our qualified surveyors use industry-standard tools like thermal imaging to find out what’s really going on — and we walk you through the findings, step by step, without pressure or jargon.
Whether it’s through a quick photo you send us on WhatsApp or a full on-site inspection, we’re here to make sure you’re not left guessing — and that you finally get a solution that lasts.
We Do What No One Else Does
Get Answers Fast – No Call-Out Needed
Send a photo via WhatsApp and receive expert feedback in minutes. We make it easy to get clarity from home, saving you time, stress, and unnecessary visits.
Trusted Advice from Qualified Experts
Every assessment is reviewed by a qualified building surveyor or experienced damp specialist. You’ll get a clear action plan backed by real credentials — not guesswork.
Avoid Wasting £££ on the Wrong Fix
Most damp issues are misdiagnosed. We help you find the true cause, so you can stop repeating repairs and finally fix the issue properly — first time.
No Stress.
Just Three Simple Steps.
Step 1
Send Us a Photo
Snap a picture of the damp issue and send it to us on WhatsApp. No forms, no waiting — it’s the fastest way to get started, and most people hear back in minutes.
Step 2
We Assess & Advise
A qualified surveyor reviews your photo and gives you honest, expert advice. If needed, we’ll guide you toward a virtual or in-person survey — but only if it’s necessary.
Step 3
Damp Solved, Peace of Mind Secured
Whether we solve it remotely or visit your property, you’ll walk away with a clear action plan and confidence that the issue is finally under control — no more stress or guesswork.
From
Whatsapp to Solution
– See the Journey
Unsure how it works?
Watch different scenarios clients face using Prime Building Care to get expert advice, fast. Whether it’s a free photo review, a virtual call, or an in-person visit — it’s simple.
Pricing
Free
WhatsApp Damp Review
Send us photos or videos of your damp issue via WhatsApp and get a quick expert assessment — no pressure, no obligation. If we can help you remotely, we will. If not, we’ll recommend the next best step. Fast, convenient, and completely free.
£89
Virtual Damp Survey
It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.
£350
In-Person Damp Survey
It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.
Trusted By Leading Housing Providers and Managing Agents
“Sent a photo at 10AM, had a clear plan by lunchtime – and didn’t even have to pay. Brilliant!”
— Sarah L., East London
FAQs
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Yes. Our WhatsApp assessment is completely free. If we can help you with quick guidance, we will. Only if a survey is needed will we recommend one — and it’s always your choice.
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No problem — most people start with a quick photo message on WhatsApp. We’ll let you know the best next step based on what we see. No pressure, no upsell.
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Not at all. We regularly help landlords, tenants, buyers, sellers, and property managers. If you’re unsure about damp, we’re here for you.
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All assessments are reviewed by qualified surveyors or damp specialists — not AI bots or call centre staff. You’ll get clear, professional advice backed by experience.
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We’re happy to give a second opinion. In fact, many clients come to us after poor experiences or unclear recommendations elsewhere.
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Nope. We don’t hard-sell. We advise. If you choose to book a survey, great — but you’ll never be pushed into it.
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Usually within 10–30 minutes during working hours. No waiting around for call-backs or delayed emails.
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Unlike most surveyors, we offer free advice first — and if a survey is needed, we’re upfront with pricing and never pushy.
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Yes — just WhatsApp us a photo/message, and we’ll take it from there. It’s that simple. No call-backs, no waiting.