Damp Problem in London?
Whatsapp Us a Photo - Get a Free Damp Survey Assessment from a Local Damp Surveyor
We’ll review your photos and offer initial advice. If needed, we can provide a virtual or full in-person survey for more detailed diagnosis.
⚡️ Fast Reply (10 mins)
📲 90% Virtual Fix
Still Struggling With Persistent Damp Problems in Your Property?
At Prime Building Care, we specialise in professional damp surveys and inspections across London — and we understand exactly what you're facing:
✅ You've tried treating the walls, but signs of damp, mould, or moisture keep coming back over time.
✅ There's a constant musty odour, and the affected rooms feel unusually cold, damp, or uncomfortable.
✅ Previous surveys or assessments failed to pinpoint the true cause — or didn’t provide a lasting, professional solution.
✅ You're unsure how serious the damp issue is, and you want expert advice to resolve it properly before it leads to structural damage, timber decay, or health risks.
The Real Cost of Damp — And Why Prime Building Care Does It Differently
At Prime Building Care, we know better than most how devastating untreated damp can be.
It’s not just about damaged walls or ceilings — it’s about living with persistent musty smells, worrying every time it rains, and feeling embarrassed by black mould creeping behind sofas or wardrobes.
We’ve watched friends and family waste thousands on cosmetic fixes that simply masked the symptoms instead of solving the root cause. One relative repainted the same patch three times in a single year — because no professional damp surveyor ever properly diagnosed the true source of moisture.
That’s why we founded Prime Building Care:
To deliver expert damp surveys in London, combined with advanced thermal imaging inspections and leak detection surveys — all focused on permanent, evidence-based solutions.
Our qualified damp surveyors don’t guess. We use industry-standard tools like thermal imaging cameras, hygrometers, and moisture meters to accurately diagnose rising damp, hidden leaks, condensation problems, and structural moisture issues.
Then we walk you through your results step-by-step — giving you clear, jargon-free advice you can trust to protect your home.
Whether you prefer to start with a free WhatsApp damp photo assessment or you need a full in-person damp survey anywhere in London, Prime Building Care is here to give you clarity, confidence, and a solution that truly lasts.
We Do What No One Else Does
Fast Damp Diagnosis
No Call-Out Required
Send photos via WhatsApp and get expert feedback from a qualified damp surveyor within minutes. Quickly identify rising damp, leaks, or mould problems from home — saving you time, money, and unnecessary survey visits.
Trusted Damp Advice
from Certified Surveyors
Every assessment is carried out or reviewed by a qualified building surveyor or professional damp specialist. You’ll receive a clear, evidence-based action plan — backed by real expertise, industry credentials, and proven damp inspection methods.
Stop Wasting Money
on Wrong Damp Repairs
Most damp problems are misdiagnosed, leading to costly, repeated fixes. Our qualified surveyors identify the true cause — so you can fix rising damp, leaks, or condensation issues properly the first time.
Stress-Free Damp Solutions in Three Simple Steps
Step 1
Send Us a Photo
Take a clear photo of the damp, mould, or leak issue and send it directly to our team on WhatsApp. No forms, no delays — it’s the fastest way to get a professional damp survey started, with most responses in just minutes.
Step 2
Expert Damp Assessment & Advice
A qualified damp surveyor carefully reviews your photo and provides honest, expert guidance. If needed, we’ll recommend a full virtual or in-person damp survey — but only if it’s necessary to properly diagnose the issue.
Step 3
Damp Problem Solved — Peace of Mind Restored
Whether we resolve your damp issue remotely or through an in-person inspection, you’ll receive a clear, professional action plan and the confidence that your rising damp, leaks, or mould problems are fully under control — with no more stress or uncertainty.
From WhatsApp to Damp Solution – See How It Works
Wondering how our expert damp survey process works?
Watch real scenarios where clients solve rising damp, leaks, mould, or condensation issues with Prime Building Care.
Whether through a free WhatsApp photo assessment, a live virtual damp survey, or a full in-person property inspection across London, we make getting professional advice fast, clear, and simple.
Trusted By Leading Housing Providers and Managing Agents
Pricing
Free
WhatsApp Damp Review
Send us clear photos or videos of your damp, mould, or leak issue via WhatsApp, and receive a quick expert assessment from a qualified damp surveyor — no pressure, no obligation.
If we can solve your issue remotely, we will. If not, we’ll recommend the best next step. Fast, convenient, and completely free of charge.
£89
Virtual Damp Survey
Book a live video call with a professional damp surveyor and get a full virtual inspection of your property.
Perfect for early-stage damp concerns, pre-purchase checks, landlord requirements, or if you need expert advice fast.
We guide you step-by-step through visible signs of rising damp, mould, condensation, or water ingress issues — all from the comfort of your home.
£350*
In-Person Damp Survey
Get a detailed, hands-on damp inspection by a qualified surveyor, with a full written report and clear recommendations.
£350 – Up to 3-bedroom property
£450 – Up to 5-bedroom property
Commercial properties and larger or unique buildings: Price on application.
Our in-person damp surveys are ideal when you need formal reports for landlords, mortgage lenders, or if moisture issues are severe, recurring, or complex.
“Sent a photo at 10AM, had a clear plan by lunchtime – and didn’t even have to pay. Brilliant!”
— Pauline L, East London
Damp Survey FAQs
Everything You Need to Know Before You Book
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Yes. Our WhatsApp damp assessment is completely free. If we can help with quick remote guidance, we will — no obligation. If a survey is genuinely needed, we’ll recommend the right option.
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Using photos or videos, we can diagnose early signs of rising damp, condensation issues, mould growth, roof leaks, water ingress, and general moisture problems. If needed, we’ll advise when a full thermal imaging survey or site visit is necessary.
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No problem. Most clients start by sending a few quick photos via WhatsApp. Our qualified damp surveyors will review and recommend the best next step based on what we see — no pressure, no upsell.
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You’ll receive a detailed report (if requested) outlining the source of the damp issue, recommended remedial actions, and next steps. Our reports are clear, jargon-free, and landlord/mortgage-friendly if needed.
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Every assessment is reviewed by qualified building surveyors or professional damp specialists — not AI bots or call centre staff. You’ll receive real, evidence-based advice built on years of property inspection expertise.
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Not at all. We work with homeowners, tenants, landlords, property managers, buyers, and sellers. If you have any damp, mould, leak, or condensation concerns, we’re here to help.
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We’re happy to give a second opinion. Many clients come to us after poor experiences or incomplete reports elsewhere. We offer clear, independent expert feedback with no hidden agendas.
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Absolutely not. We believe in honest, pressure-free advice. If you need a full survey, we’ll explain why — but you’ll never be pushed to book.
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Usually within 10–30 minutes during working hours. No call-back delays. No forms. Just quick, clear expert guidance.
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Unlike many companies, we start with free damp advice first. If a damp survey is genuinely needed, we’re upfront about pricing, timeframes, and the reasons — no hidden agendas or false alarms.
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Yes — simply WhatsApp us a photo or video of your damp issue, and we’ll guide you from there. No call-backs. No obligation. No hidden fees.