
Persistent Damp Problem in Your London Property?
Book an Onsite Inspection by a Qualified Surveyor — Perfect for Landlords, Homeowners & Pre-Purchase Reports
Whether you’re dealing with a persistent damp, tenant complaints, planning a property purchase, or need formal documentation, we provide clear, jargon-free reports and actionable recommendations fast.
👷🏼♂️ onsite inspection
📝 comprehensive report
Still Struggling With Persistent Damp Problems in Your Property?
At Prime Building Care, we specialise in professional damp surveys and inspections across London — and we understand exactly what you're facing:
✅ You've tried treating the walls, but signs of damp, mould, or moisture keep coming back over time.
✅ There's a constant musty odour, and the affected rooms feel unusually cold, damp, or uncomfortable.
✅ Previous surveys or assessments failed to pinpoint the true cause — or didn’t provide a lasting, professional solution.
✅ You're unsure how serious the damp issue is, and you want expert advice to resolve it properly before it leads to structural damage, timber decay, or health risks.
The Real Cost of Damp — And Why Prime Building Care Does It Differently
Tired of Salesmen Misdiagnosing Damp? So Are We! At Prime Building Care, we know better than most how devastating untreated damp can be. It’s not just about damaged walls or ceilings — it’s about living with persistent musty smells, worrying every time it rains, and feeling embarrassed by black mould creeping behind sofas or wardrobes.
We’ve watched friends and family waste thousands on cosmetic fixes that simply masked the symptoms instead of solving the root cause. One relative repainted the same patch three times in a single year — because no professional damp surveyor ever properly diagnosed the true source of moisture.
That’s why we founded Prime Building Care:
To deliver expert damp surveys in London, combined with advanced thermal imaging inspections and leak detection surveys — all focused on permanent, evidence-based solutions.
Our qualified damp surveyors don’t guess. We use industry-standard tools like thermal imaging cameras, hygrometers, and moisture meters to accurately diagnose rising damp, hidden leaks, condensation problems, and structural moisture issues.
Then we walk you through your results step-by-step — giving you clear, jargon-free advice you can trust to protect your home.
Whether you prefer to start with a free WhatsApp damp photo assessment or you need a full in-person damp survey anywhere in London, Prime Building Care is here to give you clarity, confidence, and a solution that truly lasts.
Most Companies Diagnose to Sell — We Diagnose to Solve
In-Person Damp Survey by Qualified Experts
Our specialist damp surveyors visit your property, investigate visible and hidden damp symptoms, and use professional tools to identify root causes. From rising damp and penetrating leaks to interstitial condensation and defective DPCs, we uncover what cheap treatments miss.
Trusted Expertise You Can Rely On
All surveys are conducted by qualified building surveyors and certified damp specialists — not sales reps with moisture meters. You’ll receive a clear, evidence-backed report with photos, diagrams, and actionable next steps.
Stop Wasting Money
on Wrong Damp Repairs
Misdiagnosed damp leads to repeat works, tenant complaints, and mounting repair bills. Our surveys ensure you understand the true source of the issue — so you only invest in the right solution, the first time.
Stress-Free Damp Solutions in Three Simple Steps
Step 1
Book Your Survey Appointment
Choose a convenient time for one of our qualified damp surveyors to visit your property anywhere in Greater London. We offer fast availability — with no call-out fees or upsells.
Step 2
We Conduct a Full Onsite Inspection
Your surveyor will carry out a detailed investigation using moisture mapping tools, visual analysis, and construction knowledge to assess rising damp, leaks, penetrating damp, or condensation. We look beyond surface symptoms to find the root cause.
Step 3
Receive a Clear Report & Action Plan
Shortly after your survey, you’ll receive a professional damp report with clear findings, annotated photos, and practical next steps. Whether you’re a homeowner, landlord, or buyer, you’ll finally have the answers — and a solution you can trust.
Prime Building Care’s Damp Solution – See How It Works
Wondering how our expert damp survey process works?
Watch real scenarios where clients solve rising damp, leaks, mould, or condensation issues with Prime Building Care.
Whether through a free WhatsApp photo assessment, a live virtual damp survey, or a full in-person property inspection across London, we make getting professional advice fast, clear, and simple.
Trusted By Leading Housing Providers and Managing Agents












Pricing
Free
WhatsApp Damp Review
Send us clear photos or videos of your damp, mould, or leak issue via WhatsApp, and receive a quick expert assessment from a qualified damp surveyor — no pressure, no obligation.
If we can solve your issue remotely, we will. If not, we’ll recommend the best next step. Fast, convenient, and completely free of charge.
£89
Virtual Damp Survey
Book a live video call with a professional damp surveyor and get a full virtual inspection of your property.
Perfect for early-stage damp concerns, pre-purchase checks, landlord requirements, or if you need expert advice fast.
We guide you step-by-step through visible signs of rising damp, mould, condensation, or water ingress issues — all from the comfort of your home.
£350*
In-Person Damp Survey
Get a detailed, hands-on damp inspection by a qualified surveyor, with a full written report and clear recommendations.
£350 – Up to 3-bedroom property
£450 – Up to 5-bedroom property
Commercial properties and larger or unique buildings: Price on application.
Our in-person damp surveys are ideal when you need formal reports for landlords, mortgage lenders, or if moisture issues are severe, recurring, or complex.
“After wasting thousands on unnecessary damp-proofing from a ‘trusted’ company, I felt misled. Prime Building Care found the real cause to be a cracked render rather than rising damp and explained everything clearly, without the sales pitch. I just wish I’d found them sooner!”
— Rowena C., W14
Damp Survey FAQs
Everything You Need to Know Before You Book
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A Specialist In-Person Damp Survey is a detailed inspection carried out by a qualified surveyor using professional tools like moisture meters, hygrometers, and thermal cameras. It’s designed to identify the root cause of complex or persistent damp problems in your property — with no guesswork.
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If you’re dealing with recurring damp, visible cracks, suspected leaks, or previous repairs that haven’t worked — It’s best to have surveyor taking a deeper look using their specialist tools. An in-person visit allows us to investigate thoroughly and give you a report you can act on with confidence.
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Your survey includes a full diagnostic inspection by a qualified surveyor, on-site moisture readings, thermal imaging (where needed), and a detailed written report outlining the issue, its likely cause, and the recommended next steps.
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All inspections are carried out by experienced building surveyors and damp specialists with professional accreditation and deep knowledge of London’s housing stock — from Victorian terraces to modern flats and converted lofts.
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Yes. Our reports are suitable for presenting to managing agents, landlords, contractors, or insurers — and are often used to resolve disputes, plan repairs, or challenge incorrect diagnoses.
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A typical in-person damp survey takes 30–60 minutes. You’ll receive your written report — including findings, photos, and recommendations — within 2–3 working days.
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We regularly survey properties where previous repairs or damp proofing failed. Our job is to investigate independently, explain what was missed, and help you avoid wasting more time and money.
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Our in-person surveys start at £350 + VAT for properties up to 3 bedrooms and £450 + VAT for homes up to 5 bedrooms. Custom quotes are available for larger or complex buildings.
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Yes. We provide in-person surveys across Greater London and surrounding areas. If you’re unsure whether we cover your area, just send us a quick WhatsApp or call — we’ll confirm in minutes.
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Absolutely. We offer free pre-booking calls with a member of our team so you can explain your issue and get honest guidance on whether a full survey is the right next step.